David Gordon View Comments
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Bad Debt = No Dinner?Make all invoices payable “on demand” or “presentation”. While you are free to offer your customers 30 days credit or more, that doesn’t mean you have to give this as of right. The effect of stating on your invoice for example that payment terms are 30 days or more means you will not be able to sue for payment until 30 days have elapsed. It will also impact on your ability to recover interest on a late payment (see below).
Credit due diligence. If possible carry out credit reference checks. See if they have a history of non payment. Obtain references from third parties. A string of County Court Judgments will tell you whether other traders have had similar problems chasing for unpaid debt. Subject to your bargaining position or your sector norms can you take some money up front or offer a discount for prompt payment?– it might limit your exposure.
If the debt you are chasing is £5000.00 or less then you could seek recovery through the Small Claims Court. This is a procedure operated in the County Courts to make recovery of debts simpler. In many cases the process can be started on line through the governments own website www.moneyclaim.gov.uk.
If the debt is beyond dispute you could also consider issuing a “Statutory Demand” which effectively puts you in the driving seat giving the debtor the option either to pay up or else be put into liquidations. A word of warning with this last option – while often very effective in putting pressure on your debtor it can back fire if your debtor puts up a defence as to why it is not paying – for example where there is a dispute over the delivery of your services.
After 10 years of economic growth we have probably all become a little lax about credit risk and the ability of third parties to pay. The Credit Crunch has reminded us all that even the most venerable of institutions can risk default. As credit lines tighten the pressure on smaller suppliers increases exponentially. If you have supplied the service or good and there is no issue over the quality of that supply then you should not be abashed to seek recovery for payment. It may be wishful thinking but lets hope that as these troubled times continue our debtors will hear, and act on, the words of Benjamin Franklin who said better to “go to bed without dinner than to rise in debt”.
By David Gordon
Image by iDanSimpson
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Mar 11, 2009
at 10:57 am
Very timely advice for companies suffering from the accumulation of bad debt.
Mar 24, 2009
at 8:25 pm
David,
Excellent piece. I have recently been a victim of such a situation and it more or less crumbled by business. However, I have bounced back and set up a site to help Freelancers find work, network and seek advice about such matters. I would very much like to publish your piece on the site when it launches to further educate creatives on the pitfalls of the freelance world. Kindly get in touch if this is of interest. Sincerely,
Matthew
Jul 16, 2009
at 2:25 pm
The URL says it all!
http://forabeautifulweb.com/blog/about/themosteffectivedebtcollectingemailieverwrote/
May 12, 2010
at 1:28 pm
Well my personal thinking to handle bad debts is to maintain the overall statistics off all of your credit or debit amounts at each of your transaction.Never transact on debt that may increase the bad debt.Stay always with white money.