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The research also found just 52 per cent have a company website and 22 per cent don’t market themselves at all. BT Tradespace director Mick Hegarty said while more businesses were using social networking sites, there were many more who could benefit from using the technology. “Many are still failing to realise the full potential of the web to help them compete and thrive in our changing world,” he said. “Smaller companies do much of their business through relationships, and referrals and professional networking enables them to play to their strengths whenever they interact with customers, suppliers and business partners.”
BT Tradespace has launched a new platform, Marketplace, to help small businesses attract more customers
The survey, undertaken by US marketing company VerticalResponse, found 85 per cent of new small businesses used social networking tools in their first three years of business.
The social networking tools most commonly used by new businesses included blogs, Facebook, Twitter and YouTube.
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