Whether it is networking, meetings, clients or conferences, marketing yourself is an essential skill for any freelancer or contractor. Freelance Advisor and author Emma Jones offers seven quick tips to help you shine
Starting on the right foot: 7 steps to creating the right impression
You only get one chance to create a first impression. To make sure it’s the right one, follow these 7 steps that will have people meeting you, liking you and, critically, wanting to do business with you.
1. Be confident
Walk into a room with your head held high and confidence intact. This will come across clearly in your posture. Shake hands firmly and look the other person in the eye when introducing yourself. If someone is coming to collect you from a waiting room, remain standing whilst you wait – no matter how appealing the sofa looks!
2. Look the part
Are your shoes polished and hair brushed? This may sound like a small thing but potential customers will look for the detail. The state of your appearance and dress could make the difference between winning a contract, or not. If you can, check yourself in the mirror just before greeting; it’s the safest way to avoid sitting through a vitally important meeting with cappuccino froth on your lips!
3. Good design speaks volumes
Ensure your personal image is reflected in your professional image. Do you have a memorable logo? And does that logo appear on business cards, your website and other promotion materials? Company design can make you stand out and it’s worth paying a professional to get it right.
4. Take an interest in the other person
Creating a good impression is about listening to the other person, as much as it is telling them about you. Ask questions about their business, hobbies, life and they, in turn, will take a deeper interest in yours. It’s also through asking questions that you’ll find common points of connection.
5. Be clear on the offer
When asked to describe your business, product or offer, be clear and concise. Perfect your elevator pitch – this is the description of the business that can be uttered in less than 15 seconds. When I meet someone new my line is “Hello. I’m Emma Jones. My company helps people start and grow businesses from home.”
6. A bit of give and take
When heading to a meeting or networking event, of course you want to get something out of the experience but be prepared to give a little too. You’re meeting a potential client and would like their business. Give something in return, whether that be your free expert opinion or opening up your rolodex and making a virtual introduction (this takes only seconds yet will keep you in the mind of the beneficiary for time to come)
7. Follow-up
Back in the home office and it’s time to follow up on the actions agreed. Be prompt and the relationship will progress just so.
Taking these steps will ensure you create the right impression and that your business is regarded as professional and trustworthy. What better way to secure new customers.
Emma Jones is Founder of Enterprise Nation and author of ‘Spare Room Start Up’
Excellent advice. All key areas in ensuring you come across 100% professional which should help you win more business!
Laurie Brown Jan 26, 2009 at 3:29 pm
Great advice!
I like to think about the 5 personal brand touchpoints. These are the contact point you have with your customer that builds their impression of you.
1.How you appear
2. How you communicate
3. What you do
4. What you know
5. How you reach out
Malin Kilander Jan 28, 2009 at 9:27 am
Great tips! I also find that repeating the name of the person you meet whilst introducing yourself is great for remembering their name throughout the conversation, if you have as bad a memory as myself. Having to ask may be considered rather unprofessional.
Liz Labrum Feb 2, 2009 at 8:05 pm
Emma – this is all great advice. I’d like to add that we all pick up on body language especially at networking events. If you’re telling yourself you’re no good at networking your body language and facial expressions will convey this.
So by taking Emma’s advice and preparing yourself before you go will mean that you’re much more confident mentally too. You can then enjoy it all.
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Jan 26, 2009
at 2:20 pm
Excellent advice. All key areas in ensuring you come across 100% professional which should help you win more business!
Jan 26, 2009
at 3:29 pm
Great advice! I like to think about the 5 personal brand touchpoints. These are the contact point you have with your customer that builds their impression of you. 1.How you appear 2. How you communicate 3. What you do 4. What you know 5. How you reach out
Jan 28, 2009
at 9:27 am
Great tips! I also find that repeating the name of the person you meet whilst introducing yourself is great for remembering their name throughout the conversation, if you have as bad a memory as myself. Having to ask may be considered rather unprofessional.
Feb 2, 2009
at 8:05 pm
Emma – this is all great advice. I’d like to add that we all pick up on body language especially at networking events. If you’re telling yourself you’re no good at networking your body language and facial expressions will convey this. So by taking Emma’s advice and preparing yourself before you go will mean that you’re much more confident mentally too. You can then enjoy it all.